Procept business analysis consultants help organizations document and re-engineer business processes to align with the business goals and/or current legislation and relevant policy contexts.
We also improve the organization’s effectiveness and efficiency in serving its clients — both internal and external. The re-engineered processes Procept creates provide complete ownership to the staff and management and support a continuous improvement framework.
Procept uses a variety of tools to gather data to map the current “As-Is” process including reviewing business and/or IT strategy documents, meeting minutes, process templates; one-onone interviews; facilitated workshops; and focus groups. Procept looks to identify the root cause of performance issues and pays special attention to relationships between policies, processes, procedures, current performance indicators, and metrics.
The future “To-Be” processes are drafted after conducting comprehensive analysis of the current process maps and researching industry best practices from similar and different industries. Through facilitated workshops, the Procept BA consultant presents the draft “To-Be” processes to management for discussion and finalization. Once the “To-Be” processes have been finalized, the consultant will conduct a gap analysis and then will provide an implementation plan.
The benefits of Business Process Transformation to the organization include.
- Improving and streamlining business processes
- Improving delivery timelines, reduction in operating and administrative costs
- Measuring, responding to and controlling operational processes
- Applying IT solutions directly to business processes
- Coordinating the improvement of staff productivity
- Implementing quick responses to challenges and opportunities
- Eliminating guess work and thus ineffectiveness and inefficiencies
Our methodology for this service is depicted in the diagram below:
