Business Systems Effectiveness Review (BSER) is the practice of assessing business systems and processes with a view of ensuring consistency, scalability, control, continuous improvement, and focus. We share our global expertise with organizations to review the effectiveness of their existing business systems. This is to ensure that attained outputs are consistent, measurable, and ultimately benefit customers.
Procept consultants would work with you to analyze business systems, ranging from high-level analysis of a specific system to a comprehensive review of all practices, internal controls, and written policies and procedures. Business system effectiveness review touches varieties of company functions such as information technology, employee development, and training, customer service satisfaction, etc.
The benefits from conducting a Business Systems Effectiveness Review (BSER) include to:
- Identify improvement opportunities and create an Implementation Road map
- Better business performance Reduce the risk of errors
- Save time and cost.
The assessment will be conducted in six areas as depicted below:
